Polaris

Security

Security at Polaris

Security is a core part of how Polaris is designed, built, and operated.

As a licensing infrastructure platform, we understand that our customers rely on us to protect licensing data, activation records, analytics, and operational information. Our approach combines secure architecture, strong access controls, and privacy-focused design principles to help safeguard customer data and maintain platform integrity.

01Our Security Principles

Polaris is built around a number of key security principles:

  • Security by Design
  • Privacy by Design
  • Least Privilege Access
  • Data Minimisation
  • Defence in Depth
  • Continuous Monitoring
  • Secure Development Practices

These principles guide both our platform architecture and our day-to-day operations.

02Data Protection

We take reasonable technical and organisational measures to protect customer information, including:

  • Encryption of data in transit using TLS
  • Encryption of data at rest where applicable
  • Role-based access controls
  • Multi-factor authentication support
  • Audit logging and monitoring
  • Secure credential and secret management
  • Infrastructure backup and recovery processes

Polaris is designed to minimise the collection of personal data wherever possible and supports customer-controlled retention and deletion workflows.

03Infrastructure Security

Our platform is hosted using trusted cloud infrastructure providers and incorporates security controls designed to support reliability, resilience, and protection against unauthorised access.

Security measures may include:

  • Environment segregation
  • Network monitoring
  • Access auditing
  • Vulnerability management
  • Security alerting
  • Disaster recovery planning

04Application Security

Security is considered throughout the software development lifecycle.

Our practices may include:

  • Secure coding standards
  • Peer code review
  • Dependency monitoring
  • Vulnerability remediation
  • Security testing
  • Controlled deployment processes

05Monitoring & Incident Response

Polaris maintains monitoring and logging systems to help detect, investigate, and respond to security events.

Should a security incident occur, we maintain procedures designed to:

  • Investigate and contain the issue
  • Assess customer impact
  • Restore affected services
  • Notify affected customers where required by law or contract

06Privacy & Compliance

Polaris is designed to support customer privacy and compliance obligations, including:

  • UK GDPR
  • EU GDPR
  • CCPA / CPRA
  • PIPEDA
  • Other applicable international privacy frameworks

We do not sell customer data.

07Security Roadmap

As Polaris grows, we intend to continue investing in security, governance, and compliance initiatives, which may include:

  • ISO 27001 certification
  • SOC 2 compliance
  • Advanced audit tooling
  • Enhanced tenant isolation
  • Regional data residency options

08Responsible Disclosure

If you believe you have identified a security vulnerability affecting Polaris, please contact us at:

security@polaris-licensing.com

We encourage responsible disclosure and will investigate all legitimate security reports.

09Questions?

If you have security, privacy, or compliance questions, please contact:

security@polaris-licensing.com